Terms and Conditions

Contact Us
Curtains for Kids can be contacted by phone on 07788.925780 10am-3.30pm Monday to Friday
By e-mail at      sales@curtainsforkids.co.uk   anytime
or by post at Curtains for Kids, Suite 2, Thatcham House, Turners Drive, Thatcham, Berkshire UK  RG19 4QD

Samples
Our photographs are as accurate as possible, but we strongly recommend that you request samples of your chosen fabrics prior to ordering.  Orders placed without a prior sample being seen by the customer will not be acceptable for refund in the event of the colour or design not being acceptable.
UK Address: Up to five samples will be supplied free of charge.  For 6-10 samples there is a non-refundable charge of £3.00, for 11-15 samples £5.00.
Outside the UK:  There is a non-refundable charge of £5.00 for up to 5 samples.

Minimum Orders
The minimum order is 1m* of any fabric and thereafter in 10cm increments.
* minimum order for any fabric in the Caboodle, Going Dotty, Get Groovy and Far Far Away ranges is 2m, thereafter in 10cm increments.

Out of Stock Items
Any items that are out of stock will be notified by 'phone or e-mail and a choice will be given to change the order, wait for stock or cancel.  Cancellation will result in all monies paid being refunded.

Made-to-Measure Service
Our made-to-measure service is available to UK and BFPO customers only.  Made-to-measure orders cannot be cancelled once placed and accepted.
We are happy to supply fabric to customers outside the UK.

Fire Retardant Treatment
All our fabrics can be supplied with a fire retardant treatment.  Whilst we are happy to arrange for this treatment to be applied prior to fabric being despatched to the customer, the treatment is wholly at the customer's risk.  Curtains for Kids cannot be held responsible for any problems, complaint or non-fitness for purpose as these treatments are out of our control.  Contact us for more details.
Please note that voiles are not suitable for fire retardant treatment.

Prices
Curtains for Kids reserve the right to review prices and terms at any time and therefore these are subject to change without notice. 
At any time after ordering, we can correct mistakes in pricing or arithmetic made in calculating your purchase price.  In this event you will be informed and have the right to cancel the order and receive a full refund of any monies paid.
Orders are accepted at prices and terms ruling at date of despatch.

Postage
To a UK address - Postage is charged at £5.00 per order on 'fabric only (including linings)' orders up to 7m, £8.00 for 7.1 to 15m and £10 for orders over 15m. 
Postage on all 'made-to-measure' orders will be quoted at time of ordering.
To an address outside the UK - postage will be charged at cost.  All import duties, taxes, customs charges etc. which may be levied are the responsibility of the customer and are not included in any quote or price stated by Curtains for Kids.  Curtains for Kids cannot be held responsible for any charges or delays due to carriers or customs. Please contact us for a quote.
Orders will usually be despatched within two weeks.

Privacy Policy
Curtains for Kids guarantee not to pass your personal details on to any third party, except for delivery purposes.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Returns
All orders are carefully checked before despatch.  Incorrect, faulty or damaged goods must be notified by e-mail, 'phone or in writing within three days of receipt.  A full refund or exchange will be given for any incorrect, faulty or products damaged in transit.
Returns which are neither faulty, incorrect nor damaged will be subject to a 50% restocking fee. In this event postage charges will not be refunded.
Should you wish to return goods it is the BUYERS responsibility to ensure that goods are returned adequately packed and insured.  Incorrect items which are received in good condition by the customer will not accepted for credit if they are received damaged at Curtains for Kids.  

No returns will be accepted if goods have had any treatment applied or have been cut in any way. This includes any fabric for which we have arranged a Fire Retardant treatment prior to despatch to the customer.  Such treatments are out of our control and cannot be our responsibility. Please include original packaging with your return.

No guarantees or refunds can be given with regard to:
- colour fastness, damage or discolouration caused by sunlight or artificial light sources.
- wear, fading or shrinkage of fabric
- damage due to misuse, abuse or accidents

Made-to-measure items that have been altered by the customer will not be accepted for credit.
'Check before you cut' as no refunds will be given once the fabric has been cut.